Note:  If you are experiencing problems connecting with live chat, you can try to reach us via AOL Instant Messenger.
Click here to try our AOL Operator or IM us at SophioCRM .   If you do not have AOL instant messenger you can sign up for a
free account at the AOL website. 
Click this link to register for an AOL Instant Messenger Account. 

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FAQ - FREE
For our ever expanding FAQ and Knowledge Base click here.

LIVE CHAT SUPPORT - FREE
The hours for live chat support are M-F 10-6 EST.

Holiday Closings: Thanksgiving Day, Memorial Day,
Christmas Day, New Years Day

If our Live Chat support is OFFLINE  you may send email to  support@sophiosoft.com - Be sure to include your domain name and proper email for reply.  

TELEPHONE SUPPORT - BILLABLE
Telephone Support can be reached by dialing 888-563-2591.  If you have been a Sophio client for more than thirty days, each incident is billable.  An incident does not have a set time limit or number of calls, however, each incident is limited to one issue.  If you would like a support call back, please click here to purchase an incident. Telephone support is $50 per incident.

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